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Writer's pictureMegan Flinn

Why Relying on Junior Staff for AI is Costing Your Business

Updated: 3 days ago

Get this: Your junior staff is already using AI tools to do their work. Right now.


Whether you've approved it or not.


And here's the the more intense part: 58% of businesses are letting their least experienced employees drive their AI strategy. How's that working out? About as well as letting your intern run your board meetings.


The Elephant in the Room

Your team's enthusiasm for AI isn't the problem. But here's what's actually happening behind your back:

  • Junior staff are using generic AI tools without oversight

  • They're unable to spot when the AI is hallucinating (yes, that's a real term)

  • Critical business decisions are being made based on unverified AI outputs

  • Your competitive advantage is slowly eroding while you're not looking

Banning AI tools isn't the answer. That's like trying to hold back the tide with a broom. But letting junior staff run wild with generic AI? That's even worse.


The Real Cost of "Learning As We Go"

New research from Harvard Business School just dropped a truth bomb: Junior staff consistently miss the big picture when implementing AI. They focus on quick fixes instead of strategic transformation. Think Band-Aids when you need surgery.


So here's what's potentially happening in your business, and right under your nose:

  • Your Data Quality is Tanking: Junior staff can't spot AI hallucinations because they lack the industry context to know when something's off

  • You're Missing the Big Moves: While they're using AI to prettify Powerpoints, your competitors are using it to transform their entire business model

  • The Risk is Real: Every unverified AI output is a potential liability waiting to happen


Why Generic AI Tools Are the Wild West

Generic AI tools are like giving everyone access to the company credit card with no spending limits or oversight. Sure, things might be fine for a while. Until they're not.

Recent research from MIT Sloan and Warwick Business School confirms what I'm seeing every day: Businesses are hemorrhaging money and opportunity by letting junior staff experiment with generic AI tools instead of implementing strategic, customized solutions.


The Solution You Already Know You Need

Your business needs more than enthusiasm and a ChatGPT or ClaudeAI account.


You need:

  • Strategic AI implementation that aligns with your business and revenue goals

  • Customized solutions that actually fit your specific daily business, workflow and teams

  • An expert to leverage who can spot the difference between AI innovation and AI hallucination

  • A safe framework (and SOPs) for AI experimentation that won't put your business at risk


Here's Your Wake-Up Call

Your competitors are figuring this out right now. The gap between businesses that implement AI strategically and those that don't is about to become a chasm. Which side do you want to be on?


The choice is yours: Keep letting junior staff experiment with generic AI tools and hope for the best, or get serious about strategic AI implementation that actually moves the needle for your business.


Ready to stop playing around with generic AI and start seeing real results? Let's talk - on your terms.


Source: Harvard Business Review Working Paper: “Don’t Expect Juniors to Teach Senior Professionals to Use Generative AI: Emerging Technology Risks and Novice AI Risk Mitigation Tactics”


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